Delivery Policy

Welcome to RS Pyro Paradise–Please read our Shipping  Delivery Policy carefully before placing an order. We take utmost care to package goods securely to ensure that our customers receive their fireworks in excellent condition.

1. Delivery Coverage

We offer pan-India delivery through reliable third-party lorry parcel transport

services. However, due to state-specific legal regulations regarding fireworks, we

currently do not ship to the following region: Delhi.

 2. Order Processing Time

Processing Time: Within a day from the time of confirmed order.

Cut-off Time: Orders placed after 6:00 PM IST will be processed on the next working

day.

3. Delivery Timeline

Estimated Delivery Time: 1 to 7 business days depending on the delivery location.

Delivery timelines may vary due to seasonal demand, transport strikes, or

unforeseen circumstances.

4. Shipping Method & Tracking

All consignments are dispatched via third-party lorry parcel transport services.

Customers will receive the Lorry Receipt (LR Copy) via WhatsApp as shipment

confirmation.

Tracking and delivery status can be checked by tracking the respective Lorry Receipt

LR No & also transport services support team.

5. Packaging & Handling

A packaging and handling fee will not applied for customers. We provide free service

of stacking of fireworks into corrugated boxes, machine strapping and safe handover

at the parcel office in Sivakasi.

6. Legal Compliance

RS Pyro Paradise is a licensed reseller of fireworks and explosive license regulations

(as per Indian Explosives Rules).

By placing an order, customers agree that they are legally eligible to purchase and

use fireworks in their locality.

7. Shipping Charges

Shipping charges are determined by the logistics service provider based on the

weight, volume, delivery destination, and seasonal demand.

Due to fluctuating seasonal factors, the exact shipping cost will be confirmed only

after the parcel is booked.

8. Payment Terms

We currently accept only advance payments through online methods such as Bank

Transfer or UPI.

Cash on Delivery (COD) is not available for any orders.

9. Damaged or Undelivered Goods

If your package is damaged upon delivery, a clear unboxing video from the start

(before opening) is required to initiate a refund or replacement.

For undelivered goods, a full refund will be processed after verification with the

transport agency.

Note: Claims without an unboxing video may not be entertained